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AI Customer Service: Today’s Most Transformative Technologies

TechSee

Intent prediction enables call centers to up their game by giving customers the assistance they need in the way they want it. Emotion analytics. Emotion analytics analyzes an individual’s verbal and non-verbal communication in order to understand their mood or attitude. Gamification.

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How to Measure the Return On Investment (ROI) of Your Contact Center Solution?

NobelBiz

What analytics do you offer? Get to know your contact center agents, managers, supervisors and implementation teams’ needs You don’t want to sign up for a contact center solution simply because of the claim it will improve your contact center KPIs. Furthermore, our solution is extremely fast to implement.