Cutting Through the Buzzwords of AI in the Contact Center
CCNG
MARCH 6, 2024
There are many types of AI, however, 95% of AI is being utilized effectively and most of the innovation in the contact center is based on Generative and Analytical. Generative AI is responsive and can generate high-quality text, images, responses, and content and utilize logic based on how it is trained.
Let's personalize your content