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Best Contact Center Software in 2023

JustCall

Did you know that 70% of customers that had their issues solved favourably in the first call would be willing to return to your business for repeat purchases? This is how important customer experience is, especially in the context of contact centers. What are Contact Center Software Solutions?

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SMEs: Do they Need MarTech or What?

Nicereply

Marketing Technology (MarTech) is a general term used to describe the marketing software and the tools used to help with the marketing endeavors of any business: planning campaigns, creating, executing, measuring analytics and determining KPIs and so on and so forth. Why, for a little thing that won’t break the bank, of course!

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