JustCall

OCTOBER 22, 2020

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. Think of the outbound sales campaigns as the manufacturing process. It saves time and enables teams to scale-up their calling capacity.

Real estate 76

Real estate CRM Banking Outbound sales 76

Callminer

NOVEMBER 25, 2019

Fortunately, with a number of useful tools and techniques, team leaders can effect meaningful change based on observable and trackable data. An inbound call center operation handles customer queries, complaints, support requests and more. Outbound Call Centers. First Contact Resolution. Average Call Length.

Best practices 182

Best practices Call Center Metrics Average Handle Time 182

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. If so, you are not alone.

Analytics 43

Analytics Metrics Government Journey mapping 43