CSM Magazine

FEBRUARY 20, 2018

AI-fueled technology such as chatbots can fluently translate the information from various channels while determining patterns in customer behaviors to pinpoint customer needs and improve customer service operations on an individualized basis. Final Thoughts. AI is a crucial part of improving both agent and customer experience.

Customer Service 40

Customer Service Outbound sales Contact Center Coaching 40

JustCall

MARCH 9, 2023

AI-powered Chatbots AI chatbots combine the power of NLP and machine learning to simulate human interaction through text inputs and voice commands. Coaching Insights High-performing salespeople don’t just spend hours reading and implementing the latest tips on how to sell more effectively.

Coaching 52

Coaching Sales Chatbots Analytics 52

JustCall

FEBRUARY 2, 2024

JustCall shatters the dialer-only ceiling by offering a sales workflow that flows seamlessly within a single platform. No more frantic screen-switching between separate apps for calls, texts, data analysis, and reporting. JustCall isn’t just a dialer, it’s your sales command center. What is the JustCall Sales Dialer?

Sales 52

Sales APIs Engineering CRM 52