Airlines Call flow Feedback Wait times 
JustCall
MARCH 23, 2023
Aspects to consider when choosing an IVR system Response time: An IVR system should respond quickly, sound crisp and expedite the process. Customer feedback channel: IVR systems collect customer interaction data from the conception of a call. This can help a business identify user behaviors and requirements.
JustCall
MARCH 23, 2023
IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system. IVR call flows powered by DTMF tones and speech recognition removes potential IVR mistakes. Routing calls without mistakes speeds up the issue resolution process. This is what automates the routing process.
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