Agent burnout APIs Gamification Marketing 
Balto
NOVEMBER 2, 2023
Changing customer expectations and changing market dynamics have made it difficult for contact centers to meet customer needs. These inefficiencies can be a result of low agent morale, high turnover rates, agent burnout, and a lack of self-service channels.
Hodusoft
AUGUST 9, 2023
It can be used to send emergency notifications, conduct customer surveys, take customer feedback, or conduct marketing campaigns. Businesses can use customized virtual numbers in advertisements or promotional materials to attract specific target audiences and improve the effectiveness of marketing campaigns.
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