Remove Advertising Remove Coaching Remove Inbound sales Remove Telemarketing
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Inbound vs. Outbound Calls: Which Is Right For Your Business?

JustCall

By coaching agents to provide the best customer experience, companies can leverage inbound calls to nurture leads, build brand loyalty and increase customer retention. Customer Service Inbound calls also serve as a medium for companies to assist existing customers with issues regarding billing, returns, payment, product issues, etc.

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. What is inside sales? Let’s dive in!