Guest Blog: Hiring and Leadership to Improve CX in Your Call Center
ShepHyken
OCTOBER 25, 2019
This week we feature an article by Matthew Smollen who says e nsuring your clients have an amazing call center experience when interacting with your brand is one of the best ways to encourage repeat and referral business. Is there an area or interest-specific group/board to be advertising on? Target Posting. Leadership.
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