Understanding the Customer Satisfaction Index and How to Measure It
Solvvy
OCTOBER 25, 2022
Customers are more likely to continue to do business when they like the products, services, and customer experiences it offers. . Remember that perceived service and product quality aren’t necessarily the result of first-hand experience. Refer to Industry Benchmarks. Financial services, 90%. Technology, 94%.
62 
Let's personalize your content