Accountability Complaint resolution Meeting Scripts 
Balto
JUNE 20, 2023
Customer expectations have reached new heights, and businesses must adapt to meet their demands. And if you’re still relying on a traditional contact center model with long wait times, scripted interactions, and frustrated customers, your business is destined to lose a lot of customers, and concurrently, money.
JivoChat
JUNE 9, 2021
There are two main kinds of chatbots: Rules-based chatbots are sometimes called decision-tree bots or scripted chatbots. Many marketers have found that the key to a strong conversational marketing strategy is meeting your customers where they are — no matter whether that’s online, on the phone, or anywhere else. Conduct surveys.
Expert insights. Personalized for you.
52 
Let's personalize your content