Remove Accountability Remove Chief Customer Officer Remove SaaS Remove Time management
article thumbnail

Customer Success is Changing: Top SaaS CEOs Reveal What’s Ahead

ChurnZero

What’s Next For Customer Success? Top SaaS CEOs Talk Compensation, Automation, and Investors. No one knows what the future holds (as 2020 has made abundantly clear) but that didn’t stop us from asking top SaaS CEOs what’s next for Customer Success. So, there’s just this big disparity in pay.

SaaS 93
article thumbnail

12 Customer Success Best Practices That Can Positively Impact Your Work as a CSM

ClientSuccess

. ————————————————————————————————— 1) From : Vic Kasoff , Director of Customer Experience | Company : NarrativeDx | Location : Austin, Texas.

article thumbnail

Chief Data Officer: Roles, Responsibilities & How It Will Transform Business

SmartKarrot

Interestingly, many modern-day businesses build their business on data but they don’t necessarily manage them well. This is where the role of Chief Data Officer comes into play. If your business is data-driven but you are having a hard time managing the growing pile of data in your business, you have landed on the right page.