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Jun 29 – Customer Success Jobs

SmartKarrot

JUNE 29, 2021

Lead, develop, and grow teams of high-performing Partnership Account Managers, Strategic Account Managers, and Customer Success Managers. Manage account escalations. Partner with the Sales Account Executives and Sales leadership on strategies for health and growth on strategic accounts.

Complaint resolution 10
Complaint resolution Accountability Upselling Metrics 10
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What are the Other Names for Customer Success Manager?

SmartKarrot

APRIL 23, 2020

We notice there is decent overlap with account management, sales and customer support. There are several touch points for this experience ranging from calls for sales, feedback, complaints resolution, visit of a sales representative, technician, etc.

Management 10
Management Complaint resolution Customer retention Engineering 10
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