Bilingual Customer Support: Where Live Agents and AI Coincide
BlueOcean
OCTOBER 4, 2023
But what mix of live agents versus AI is best for your business? We have a deep local talent pool from which to hire bilingual agents, and we’re obsessed with strategic partnership. It’s a recipe to ensure that what you (and your customers) get when they pick up the phone is better support than you ever expected.
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