Bilingual Customer Support: Where Live Agents and AI Coincide
BlueOcean
OCTOBER 4, 2023
We believe that your French-Canadian consumers deserve support from agents who understand not only your brand, but also understand the consumer landscape and consumer support expectations in Canada. The most recent census reports that 21.4% of Canadians speak French as a first language. It’s our thing. So, of course, we’re biased.
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