Accountability Bilingual agents Coaching Customer retention 
BlueOcean
OCTOBER 4, 2023
You’ll want to ask about labor markets, hiring timelines, retention stats and more. We have a deep local talent pool from which to hire bilingual agents, and we’re obsessed with strategic partnership. The most recent census reports that 21.4% of Canadians speak French as a first language.
Global Response
JULY 23, 2023
Our world-class employees receive the best-in-class training and coaching so they can eat, sleep, and breathe your brand. We selectively match our specialists to each brand so they embody your culture at every customer touchpoint. With an outsourced call center, bilingual agents are common.
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