ProProfs Blog

JANUARY 31, 2020

There are constant calls, an urge to meet deadlines and a benchmark. Maintain a personal wellness program that includes healthy eating, adequate sleep, and regular exercise. Try to finish tasks at a set time, giving yourself time to rewind. . Time Management. Pro-Tips to Have Time Management Skills.

Customer Service 78

Customer Service Customer Support Surveys Feedback 78

AWS Machine Learning

NOVEMBER 16, 2022

Since AWS takes ownership of building and maintaining the model architecture and selecting an appropriate training method to the task at hand, users don’t need to spend time managing the infrastructure required for training tasks. The following prerequisites are required before continuing: An AWS Account. Solution architecture.

Scripts 77

Scripts Metrics Accountability Benchmark 77

Taylor Reach Group

AUGUST 23, 2017

Points 1-11 (above) are metrics that tell the Agent and their managers how they are performing versus time management expectations and in comparison, to their peers. These factors are not controlled by Agent behavior therefore we cannot hold the Agents accountable for their attainment. Metrics to Exclude.

Metrics 66

Metrics Contact Center Schedule adherence Coaching 66