Call Center Software: How to Choose the Best Software (Tips & Best Practices)
Callminer
AUGUST 6, 2019
Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. In fact, most call center software, after the planning and analysis undertaken by the business, take no longer than a few hours to go live. As more customers seek to engage businesses through other channels than voice (e.g.,
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