Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
With advancements in technology, auto dialers come in different types and support a wide variety of use cases including sales, support, telemarketing, market research, and debt collection. The Telephone Consumer Protection Act (TCPA) has specific rules about telemarketing, mobile phone communications, abandonment rates, and call recording.
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