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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. At the same time, it ensures that it only connects to the answered calls. All unanswered and abandoned calls are filtered out.

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TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)

CrazyCall

Your clients don’t call you to discuss the weather forecast for the coming week, they call your support to gain resolution of their query. Call Abandonment Rate. Call Abandonment Rate, or CAR, as is usual in call center industry, refers to the percentage of customers who hang up without waiting for agents to answer.