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7 Common TCPA Misconceptions

Quality Contact Solutions

To help provide clarity around a perplexing topic, let’s review the seven most common misconceptions we hear through our TCPA call center consulting services. #1 1 – B2B calls do not need to comply with the TCPA. B2B calls are not exempt from all provisions of the TCPA. telemarketing laws?at

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Membership Telemarketing: Telemarketing Laws Compliance

Quality Contact Solutions

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. State-specific Do Not Call regulations. Call time restrictions.

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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

In a bid to cut back on their costs, many companies are now looking to outsource their call operations. In fact, according to the 2020 global outsourcing survey report by Deloitte, cost reduction has emerged as the biggest priority for many players, which is expected to remain a key trend in the industry in the following years.