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Inbound Call Center: The Ultimate Guide

JustCall

An inbound sales call center is an absolute necessity. Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly.

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

Inside Sales reps are working in-house contacting their leads via various means of communication. Some of them are phone, VoIP solutions, video calls, and emails. On the contrary, Outside Sales reps are constantly on-the-go. On the other side, we have an outside sales rep. Another key difference is the software.