Remove integration slack
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7 keys for irresistible customer onboarding experiences

aircall

Training sessions to give them the tools to move forward on their own. With every onboarding session, we strive to make our product an integral part of that success. With that said, our rough onboarding outline is as follows: Make sure the customer’s network and hardware is up to snuff, ready to deliver optimal call quality.

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5 Tips for Managing Remote Call Center Agents

NobelBiz

Managing call center agents remotely has become a true challenge for the industry. Running a remote call center, on the other hand, has become relatively simple with strong management, an excellent organization, and the necessary contact center technological tools. But how exactly?