2030 Customer retention Interactive Voice Response Scripts 
Balto
AUGUST 3, 2022
Companies that have personal interactions with a large segment of their customers see a 1-2% increase in total sales due to increases in loyalty. Customer acquisition is five to twenty-five times more expensive than customer retention. IVR (Interactive Voice Response) Assistant.
Global Response
DECEMBER 21, 2023
According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030. This experience is intensely frustrating, and results in a loss of brand trust and customer retention.
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