Remove 2030 Remove Business Process Outsourcing Remove Interactive Voice Response Remove Scripts
article thumbnail

Your Guide to Navigating the World of Customer Service Outsourcing

Global Response

According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030. As a result, you need to find a customer service outsourcing provider who offers both human-powered service and technologically-advanced solutions.