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Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience

Netomi

APRIL 28, 2022

billion by 2030. B2B and B2C customers expect quick resolutions to their issues and if their expectations are not met, they are quick to churn to a competitor. Technology makes your people more efficient and more effective. billion in 2021, it is forecast to reach USD $703.19 It lets you scale across all your customers.

SaaS 59
SaaS Customer Experience Virtual Agent Chatbots 59
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How the Internet of Things is Transforming Customer Experience

LiveChat

NOVEMBER 20, 2018

The technology is rapidly expanding and so are the number of devices. In fact, IHS Markit expects that by 2030, 125 billion devices could be connected via the IoT. But the IoT is not limited to the B2C segment. The IoT (Internet of Things) is one of the most popular phrases in the tech industry at the moment.

Customer Experience 78
Customer Experience B2B Engineering Transportation 78
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