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Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience

Netomi

APRIL 28, 2022

billion by 2030. And with this incredible growth, comes competition and a threat of losing customers if their expectations are not met. The Evolving SaaS Landscape and The Rising Role of Customer Experience. billion in 2021, it is forecast to reach USD $703.19 This is the power of AI-powered solutions.

SaaS 59
SaaS Customer Experience Virtual Agent Chatbots 59
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How the Internet of Things is Transforming Customer Experience

LiveChat

NOVEMBER 20, 2018

In fact, IHS Markit expects that by 2030, 125 billion devices could be connected via the IoT. By incorporating the IoT, it is possible to not just improve sales but even enhance customer experience. But the IoT is not limited to the B2C segment. It can help improve customer experience in the B2B market as well.

Customer Experience 78
Customer Experience B2B Engineering Transportation 78
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