Remove 2030 Remove B2C Remove Customer Experience Remove Customer Service
article thumbnail

Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience

Netomi

With the increasing use of smartphones and app-based services, as well as the widespread adoption of the public and hybrid cloud, this burgeoning market is only predicted to grow – while the global size of the SaaS market stood at USD $144.17 billion by 2030. The Evolving SaaS Landscape and The Rising Role of Customer Experience.

SaaS 59