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Your Guide to Navigating the World of Customer Service Outsourcing

Global Response

According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030. One of the easiest ways to avoid this is to work with an onshore or nearshore team instead of offshoring your customer service to somewhere far away.