Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
With the emergence of customer success AI, enterprises are gaining better efficiency in most of the business functions. To draft a rich knowledge bank that is adaptive to all could be tough as it is time-taking and comprehensive. To soothe things out, thanks to AI that puts a laser-beam focus on structuring this knowledge bank.
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