2029, Analytics and Personalization - Customer Contact Central

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2029

Analytics

Personalization

Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

AUGUST 26, 2022

We then perform enrichment for select documents, which can be things like personally identifiable information (PII) redaction, document tagging, metadata updates, and more. In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics.

APIs

APIs Banking Accountability Analytics

Customer Engagement Platforms and Digital Customer Service Tools: What’s the Difference?

Revation Systems

JANUARY 8, 2023

63% of customers have stopped purchasing products or availing services due to impersonal responses and poor personalization. The insightful and personalized interactions from customer engagement platforms leave customers feeling listened to, liked, and served better than by anybody else. billion by 2029 at a CAGR of 16.2%.

Customer Service

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Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

Customer Engagement Platforms and Digital Customer Service Tools: What’s the Difference?

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