Customer Engagement Platforms and Digital Customer Service Tools: What’s the Difference?
Revation Systems
JANUARY 8, 2023
63% of customers have stopped purchasing products or availing services due to impersonal responses and poor personalization. That’s why design is so important to digital customer service; if you have a tool that doesn’t require manpower, with a cool design flow, eye-catching colors, and AI chatbots, then you’re grand.
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