JivoChat

JUNE 9, 2021

Today’s world of digital marketing is robust and diverse. This means marketers have all kinds of resources at their fingertips and can connect with customers and manage relationships on a variety of channels. One technology leading the way online is chatbot marketing. What is Chatbot Marketing?

Chatbots 52

Chatbots Marketing Upselling Surveys 52

Inbenta

OCTOBER 11, 2021

Conversing with our machines is no passing fad either – according to research from Allied Market Research, the global voice user interface industry generated $13.65 When creating a script for an NLP chatbot, it’s crucial to keep conversation quality and flow in mind. between now and 2028. billion by 2030. .

Chatbots 69

Chatbots Scripts Self service Virtual Agent 69

Netomi

FEBRUARY 21, 2024

They have transitioned from basic scripted answers to sophisticated AI-driven assistants capable of understanding and responding to complex queries. In 2022, the chatbot market size was valued at $4.7 billion by 2028. Rule-based chatbots in hospitality follow predefined rules and scripts to respond to specific queries.

Chatbots 40

Chatbots Upselling Feedback Personalization 40

NobelBiz

MAY 9, 2023

Benefits of using an Auto Dialer There are good reasons why the global predictive dialer software market is expected to grow at a compound annual growth rate of 37.0% from 2021 to 2028 to reach USD 12.2 billion by 2028. According to a report by Grand View Research , the global auto-dialer market size was valued at USD 1.1

Best practices 98

Best practices Call Center Gamification Contact center software 98

JustCall

MARCH 9, 2023

The global market for conversation intelligence platforms is projected to reach $18.4 billion , from 2022 to 2028, with a CAGR of 21.8%. Conversational intelligence can simplify and enhance the operations of your management, marketing, and sales teams. How Can Conversation Intelligence Take Your Business to the Next Level?

Coaching 52

Coaching Sales Chatbots Analytics 52