article thumbnail

10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

They help manage customer interactions by serving as the initial point of contact. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. As per a report , the customer care BPO market is estimated to rise from US$22,598.82

article thumbnail

Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

from 2021 to 2028. Whether it is about offering customer support or managing the data, BPO plays a key role in the success of today’s businesses, connecting companies with specialized services across borders. They need to handle and manage all the complex customer data, which makes data security a top priority for these companies.