Remove 2028 Remove Accountability Remove Customer centricity Remove Self service
article thumbnail

10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73

article thumbnail

Brouhaha in Broadcasting: The Cable Digital Transformation

TechSee

But on the other hand, this loss of customer base has primarily been from low-margin video subscribers, which has effectively shifted the industry’s customer mix to more profitable broadband customers. . Strategies to ensure a future of cable TV . Become a smart-home player .