article thumbnail

How Effective Is eLearning For Call Center Training & Operations?

JustCall

billion globally by 2027. Using an eLearning strategy can interactively guide consultants through all kinds of basic queries, testing them through gamification, and tracking their progress. Benefits Of e Learning For Call Center Agents. 2 out of 5 Fortune 500 companies use eLearning solutions. billion between 2020 and 2024.