Hodusoft

JUNE 17, 2021

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. It is our vision to make innovative market leading software accessible to businesses of all sizes.

Marketing 98

Marketing Contact Center Telecommunications Call Center 98

Hodusoft

JUNE 21, 2023

If yes, then you must know everything about call centers starting from all call center systems to how to select the best call center software and customer service agents. What is a call center? What is a call center? Types of call centers How does a call center work?

Call Center 52

Call Center call center software Interactive Voice Response Multichannel 52

Hodusoft

MARCH 22, 2023

The rise of e-commerce and changing business landscape post the global pandemic and lockdowns fueled the growth of call centers around the world. A report released by Research and Markets estimated the global market size at $404.3 It projected the market to grow at a compound annual growth rate of six percent to $607.6

Call Center 52

Call Center call center software CRM virtual call center 52

NobelBiz

MAY 25, 2023

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? If so, it’s crucial to find the right call center software vendor that integrates with a customer data platform (CDP). Since then, the CDP market has grown rapidly.

call center software 98

call center software Call Center APIs Contact Center 98

JustCall

APRIL 3, 2023

An inbound sales call center is an absolute necessity. Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

Noble Systems

MAY 20, 2021

The global Contact Center Intelligence Market, including speech solutions, is expected to see a CAGR of more than 25% through 2027. But certainly the biggest change in terms of positively impacting the CX is that ability to start a conversation with, “Thank you for calling Noble Systems, how can I help you?”

Technology 98

Technology Interactive Voice Response Analytics Contact Center 98