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The Future of Call Centers: Predictions and Trends for Call Center Software

Hodusoft

The Future of Call Centers: Predictions and Trends for Call Center Software The year 2023 is a crucial year for tech breakthroughs. How can call centers be left behind? As per Statista , the international call center market size reached USD 339.4 billion by 2027. billion in 2020.

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HoduCC Gartner Digital Markets May 2021

Hodusoft

The global call center market size amounted to 339.4 This industry is expected to grow steadily in the next few years and reach a value of 496 billion USD by 2027. . Companies now view the call centers as an opportunity to provide strategic, experience-oriented customer care.