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The AI Advantage: Top 4 Benefits of AI in Customer Service You Should Know

Comm100

It’s estimated that by 2026, 1 in 10 agent interactions will be automated , saving $80 billion in labor costs. This blog will reveal why more and more organizations are adopting AI by highlighting the key benefits of AI in customer service. There’s no question that the use of AI in customer service is on the rise.

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Redefining the Future of Enterprise Contact Center Solutions

Balto

In this blog, we’ll uncover the value of modern contact center solutions for enterprises, how they seamlessly integrate into your ecosystem, and why you can’t afford to ignore them. According to Gartner, utilizing AI chatbots could save contact centers up to a total of $80 billion in labor costs by 2026.