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The Crucial Connection Between CX Tech & Training

The Northridge Group

AUGUST 31, 2023

Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Experts expect this number to grow to 35% by 2025.

Average Handle Time 67
Average Handle Time Healthcare contact center associations Contact Center 67
article thumbnail

The Crucial Connection Between CX Tech & Training

The Northridge Group

AUGUST 31, 2023

Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Experts expect this number to grow to 35% by 2025.

Average Handle Time 67
Average Handle Time Healthcare contact center associations Contact Center 67
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