Digital Commerce: Trends, Challenges and Solutions
JivoChat
AUGUST 10, 2021
As we head into the back half of 2021 and 2022 looms ahead, you’ll see that digital commerce is being pushed to the forefront for both B2B and B2C consumers. Chatbots are a huge part of the AI trend in digital commerce. These automated bots simulate human conversation and a preferred channel of communication for customers.
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