Balto

JANUARY 22, 2024

Generative AI possesses analytical and critical thinking capabilities, providing you with actionable insights that let you improve compliance across your entire contact center. A generative AI model can be trained on huge amounts of data from your customer interactions, and all you have to do to get the insights you want is to just ask.

Contact Center 52

Contact Center Coaching Average Handle Time Scripts 52

Hodusoft

MAY 10, 2024

Now, they’re the cornerstone of customer service and support, enabling seamless communication and collaboration with the help of call and contact center software , regardless of physical location. As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

AWS Machine Learning

NOVEMBER 22, 2023

Learn how to utilize your datasets using Amazon SageMaker and Amazon Bedrock as well as popular frameworks like PyTorch with AWS compute, storage, and analytics. See demos on how to build analytics dashboards and integrations between LLMs and Amazon QuickSight to visualize your key metrics. Reserve your seat now! Reserve your seat now!

Engineering 105

Engineering Best practices APIs Government 105