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Sales Gamification Software: 6 Benefits + 3 Tools to Consider in 2023

JustCall

2)Badges allow employees to feel a greater sense of accomplishment and honor, thereby boosting their morale and improving work satisfaction, which can lead to greater productivity 3 Best Sales Gamification Tools in 2023 Sales gamification software leverages technology to build a game-like environment for the agents to play on. Or the quality?

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Workforce Management Guide for Contact Center Leaders (& Why it’s Important)

Serenova

WFM solutions provide real-time visibility into agents’ actual activities vs. scheduled activities, making it easy for supervisors to identify and address potential performance issues. Additionally, this data makes it possible for CX leaders to more accurately staff for future demand based on historical performance metrics.