2023 Analytics contact center associations Personalization 
The Northridge Group
AUGUST 31, 2023
Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Download Part II of Northridge's State of Customer Experience 2023 Research Report for more CX insights! You may unsubscribe from these communications at anytime.
The Northridge Group
AUGUST 31, 2023
Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Download Part II of Northridge's State of Customer Experience 2023 Research Report for more CX insights! You may unsubscribe from these communications at anytime.
The Northridge Group
MAY 2, 2023
To get a handle on ChatGPT, its implications, benefits, challenges, and best practices for contact centers we had a virtual conversation recently with Nathan Hart, Senior Director of Technology, Solutioning & Data Analytics, The Northridge Group. Q: What are the key features of ChatGPT based on GPT-4?
Expert insights. Personalized for you.
67 
Let's personalize your content