2022 Finance Self service Time management 
JustCall
NOVEMBER 23, 2022
In this post, we will explore the most significant call center management challenges in the present times, with a look at how it impacts the ideal customer care setting. 6 Major Challenges for Call Center Managers in 202 2. Issues like time management and ticket resolution have always been relevant.
Playvox
JUNE 22, 2023
Tracking, reporting, and improving upon metrics are essential across all areas of business, including finance, sales, marketing, and contact center management. In uncertain economic times, they become even more critical to help navigate business health and growth. Why do metrics matter?
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