Remove 2022 Remove Customer centricity Remove Entertainment Remove Gamification
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18 Ways to Improve Your Customer Engagement Strategy (With Examples)

JivoChat

Chatbots can also analyze customer behavior, segment customers, and ultimately increase sales conversions, and by 2022, they may be resolving up to 90% of all customer queries. Call them out on social media, or highlight them in a customer success story or testimonial. Use gamification.