2022 Contact Center Social media contact Technology 
Lumoa
APRIL 28, 2024
Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022. Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more.
Avaya
APRIL 9, 2019
Technology continues to advance and plays a huge role in fan engagement and making sports a thriving business. It also requires venues to partner with the right technology provider to ensrue the digital fan experience is safe and secure. This spans sports, media, fan transactions, betting and more.
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