2022 Contact Center Management Social media contact 
Lumoa
APRIL 28, 2024
Customer experience platforms make it possible to manage all the customer data in one platform and reach out to them when they need it. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights.
Avaya
APRIL 9, 2019
Digital Media & Streaming: Where Is It Headed? This spans sports, media, fan transactions, betting and more. In fact, sports betting is anticipated to make up 40% of all online gambling by 2022 , creating an opportunity for companies to leverage blockchain for keeping their customer’s digital identities and data in check.
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