2022 contact center solutions contact center workforce Marketing 
Hodusoft
NOVEMBER 29, 2022
Top 10 Contact Center Software for 2022-2023. Before the advent of contact center software, customer service representatives would handle all customer requests and complaints through telephone calls. But due to the rising competition, the market now is flooded with many types of contact center solutions.
Playvox
MAY 25, 2023
Customer service centers will continue to entrench themselves in innovation, adapting to customers’ ever-increasing needs and demands while safeguarding employee experience. This is evident in the growth of CCaaS, a market hurtling toward a projected $19.8 billion valuation by 2031.
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