Remove 2022 Remove Big data Remove Case Study Remove Customer retention
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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

We have stressed it time and again – customer retention is key to the growth of a business! Good customer retention rate = product/market fit. It also means increased customer lifetime value, increased revenue, lower customer acquisition cost , and higher average order value. What makes it a must-read.

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Join Us This Summer for WebinarStock!

Callminer

Billion in 2022. Check out the links and info below to see why AI is such a big deal in the modern business realm. The Voice of the Customer (VoC) and Voice of the Employee (VoE) captured with speech analytics offers a rich resource for CX insight across the customer journey. What Can AI Do To Help Your Business Today?